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Open the app, choose a file, preview the result, then use the workspace tools for compression, merge, extract, signing, redaction, or export.

Yes. Use the agent to request patterns like student-number_name_date.pdf, company_project_invoice.pdf, or any required filing format before download.

Keep the browser tab open if possible, note the plan, approximate checkout time, browser/device, and failed workflow details. Do not paste sensitive IDs or attach private PDFs.

Check All tools for the file types each tool accepts. A file that can be shared as a link is not necessarily supported for conversion or editing.

BitePDF is designed around browser-first document work and preview-before-export checkout. Avoid sending sensitive PDFs to support unless we ask for a safe reproduction file.

My Files stores saved outputs in this browser, not across devices. Creating a public file link uploads that file. AI features ask before sharing selected text with a provider.

Yes. Clerk sign-in is used for account and checkout flows, and the editor can preserve the prepared export after checkout returns.

A visible cover or erase mark alone is not proof that underlying text or metadata has been removed. Check the exported PDF with a trusted redaction tool before sharing sensitive documents.

Open Settings and use Manage billing for Stripe invoices, payment methods, and Pro cancellation. If the portal cannot find your customer record, send the plan name and approximate checkout time through support.

Yes. Include the plan, approximate payment time, and what failed. Refund requests are reviewed from the payment/support trail.

Payments are handled through Stripe Checkout. BitePDF should not ask you to send card details through support.

Preview your result first, then compare the current plans and included limits on Pricing. Read the renewal terms before choosing one-time access or a subscription.