Privacy Policy

Local file processing

BitePDF is designed so PDF compression, previewing, editing, merging, extracting, and signing happen in your browser. For normal use, your PDF is not uploaded to our servers before export.

Information we process

We process only what is needed to run the service:

• Account email and sign-in status from Clerk.
• Payment status, plan, checkout, and subscription records from Stripe.
• Support messages, refund requests, and optional email export delivery through AgentMail.
• Basic technical data such as request time, browser details, and error information from hosting logs.

Account and payments

Clerk handles sign-in. Stripe handles payment checkout, receipts, subscriptions, disputes, and billing records. BitePDF stores only the minimum entitlement data needed to unlock paid features in the app.

Email delivery

If you request or complete paid export delivery, the finished file may be sent to your signed-in email address through AgentMail. Email delivery is optional operational delivery, not long-term file storage.

Cookies and local storage

Clerk uses cookies and browser storage to keep you signed in. BitePDF may use browser storage for recent work, tool state, and export context so the workspace feels fast. Clearing browser data may remove that local state.

Retention

Local files stay in your browser unless you choose email delivery or send files to support. Account, billing, support, and delivery records may be retained as needed for security, refunds, dispute handling, tax, and operational records.

Support

Support and feedback emails go to pdfmail@agentmail.to. Do not send highly sensitive documents over email unless you are comfortable with email delivery risk.

Your choices

You can avoid email delivery by downloading locally, cancel subscriptions through Stripe billing links, and contact pdfmail@agentmail.to for account, support, or deletion requests.